Last Updated: July 24, 2026
At Realfound, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you browse our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely by our payment providers)
- Order history
- IP address
- Browser and device information
- Cookies and website usage data
We collect only the information needed to provide our services and improve your shopping experience.
How We Use Your Information
Your information helps us:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Improve our website and services
- Prevent fraud and unauthorized activity
- Meet legal and regulatory requirements
- Send promotional emails if you have chosen to receive them
We never use your information for purposes unrelated to our business without your consent.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Keep items in your shopping cart
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Provide a more personalized shopping experience
You can disable cookies in your browser settings. However, some features of the website may not work properly if cookies are turned off.
Payment Information
Your payment security is important to us.
We do not store your complete debit or credit card details on our servers. All payments are processed through trusted third-party payment providers that use industry-standard security measures and encryption.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties when necessary, including:
- Payment service providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Government or legal authorities when required by law
These partners receive only the information necessary to perform their services.
Protecting Your Data
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Although we work hard to safeguard your data, no internet-based system can guarantee complete security.
Third-Party Services
Our website may include or use third-party services such as:
- Payment gateways
- Shipping providers
- Analytics tools
- Email marketing services
- Social media platforms
These services operate under their own privacy policies. We encourage you to review them before using their services.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Update or correct inaccurate information
- Request the deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your personal data
- Object to certain types of data processing
To exercise any of these rights, please contact us using the information below.
Data Retention
We keep your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Maintain accurate business records
When your information is no longer needed, it is securely deleted or anonymized where appropriate.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page along with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Email: support@realfound.com
We will do our best to respond to your inquiry as quickly as possible.